Frequently Asked Questions
Everything you need to know about Patricks AU premium grooming and skincare.
What makes Patricks products different from other grooming brands?
Our products are engineered with the Patricks Recovery Compound (PRC), a multi-functional botanical complex that addresses hair loss, scalp health, and hair quality using clinical-grade active ingredients.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. All orders are dispatched from our warehouse within 24 hours.
Are your products tested on animals?
No. Patricks is committed to ethical grooming. All of our formulations are 100% cruelty-free and we do not test any of our products or ingredients on animals.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it meets our return safety guidelines.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days depending on the selected shipping method and customs processing.
Are Patricks products suitable for sensitive skin?
Yes, our skincare and haircare ranges are formulated to be high-performance yet gentle. We avoid harsh sulfates, parabens, and phthalates to ensure compatibility with sensitive skin types.